Privacy Policy

Last updated: March 27, 2026

Collecting Personal Information

At Automatex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and related services. We collect information you provide directly to us, such as your name, email address, company name, and contact details when you create an account, request a demo, or subscribe to our newsletter.

We also automatically collect certain usage data when you interact with the platform, including log data, device information, and analytics signals. This information helps us understand how the service is used, troubleshoot issues, and improve the reliability of our AI agents.

  • Account information: name, email, and company details
  • Usage data: interactions with agents, workflows, and audit logs
  • Device and browser information for security and analytics
  • Communication preferences for newsletters and updates

We only collect information that is necessary to provide and improve the service. We do not use your data to train public AI models, and we apply retention policies so data is kept only as long as needed.

Sharing Personal Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the platform, such as cloud hosting, analytics, and email delivery providers. These providers are bound by confidentiality obligations and are only given access to information necessary to perform their services.

We may also disclose information when required by law, to protect our rights, or to respond to a valid legal request. In such cases, we limit disclosure to what is strictly required.

  1. Cloud infrastructure providers hosting the platform
  2. Analytics services for product improvement
  3. Email and notification delivery providers
  4. Customer support tools used by our team

You have rights regarding your personal information, including the right to access, correct, or delete your data. You can manage your preferences from your account settings or contact us at any time. We will respond to your requests within the timeframes required by applicable law.